SMS for Event Planners & Conference Organisers

SMS for The Events Industry

Engage Attendees & Run Smoother Events

From pre-event hype to on-the-day logistics, use the power of instant SMS or full-colour MMS to boost attendance, manage operations, and create an unforgettable experience.

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In the dynamic world of event management, clear and immediate communication is the key to success. SMS Express gives you a direct line to every attendee, staff member, and volunteer, ensuring your critical messages are seen instantly.

Why is SMS essential for any event organiser?

While emails go unread and social media posts get lost in the feed, SMS messages are read within minutes. For time-critical updates, like a last-minute schedule change, a weather warning for an outdoor festival, or a room change at a conference, nothing is more effective or reliable than a text message.

How can we use SMS across our event lifecycle?

SMS is a powerful tool from the moment tickets go on sale until after the last guest leaves:

• Pre-Event: Drive ticket sales with 'Early Bird' alerts and 'Last Chance' reminders. Send event hype and 'Know Before You Go' info like parking and schedules.
• During Event: Send welcome messages, notify attendees of session changes, run live polls, and send emergency or logistical updates.
• Post-Event: Send a 'Thank You' message, request valuable feedback with a survey link, and announce dates for next year's event.

Can we reliably track that our messages were sent?

Absolutely. When you send a critical update, you need to know it was delivered. Our platform provides real-time, downloadable delivery reports so you have a clear record of what was sent and when it arrived. You can also view and download replies reports to track RSVPs, poll responses, or feedback.

Our team is always on the move. Is the system easy to use?

SMS Express is 100% web-based, designed for ease of use from any device. You can send a critical update from a laptop backstage, a tablet at the registration desk, or even your phone. You can also pre-schedule messages, so your communication plan runs automatically.

Can we manage different contact lists for attendees, staff, and VIPs?

Yes. Segmenting your audience is simple. You can create and manage unlimited contact lists within the platform. This allows you to send targeted messages to specific groups—like a special instruction for volunteers or an exclusive offer for VIPs—without contacting your entire database.

What if we need help during our event?

We're a local Australian business and we understand that events don't just run 9-to-5. We offer reliable local support 7 days a week. If you need assistance, you can call our manager, Kerryn, directly on 1300 668 287.