You can use Outlook or GMail for sending SMS, rather than logging into your SMS Express online account via a browser. This is handy for appointment confirmations and reminders as you can send your SMS directly from Outlook. In this setting, Outlook/Gmail uses your SMS Express account as a "gateway" enabling you to send text messages to phones and drawing credits from your SMS Express online account.
All replies can come back to your email inbox, streamlining your communications to email. Please note that this method is best suited for low volume SMS, as email programs are not geared for sending and receiving large volumes of texts. Also note that you cannot use your email signature or stationery with SMS. It's a good idea to test any SMS from email first.
If you plan to do large broadcasts, the online platform is better...but you can have the best of both worlds by using Email to SMS for everyday communication, then use the online platform for big broadcasts (e.g. to all staff or customers).
See below for step-by-step instructions on the downloadable PDF...but if you don't yet have an account with us, the first step is to create your account so you have a Username and Password to use. Note that we will pop 10 free credits into your new account but if you need more test credit, just ask.
Create your free SMS Express account
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Yur Username and Password are used in the subject line, plus our special system email address suffix to send an SMS (see example screenshot).
This method should work for any email program. If you have ever sent a fax via email, the process is very similar.
Click the button below to download the step-by-step setup guide.
This can be a little fiddly to do, so if you need a hand, call Kerryn on 1300 668 287 or 0418 384 394 and she'd be delighted to assist you.