SMS Service for Accountants
Meet Deadlines & Improve Client Communication
Reduce administrative overhead, ensure clients meet ATO deadlines, and maintain a compliant communication record with powerful SMS messaging.
In the deadline-driven world of accounting, effective communication is paramount. SMS Express provides Australian accountants and tax agents with a reliable, low-cost tool to cut through the noise and ensure clients receive and act on critical information.
Why is SMS better than email for deadline reminders?
During busy periods like tax time, client inboxes are overflowing. Important emails about BAS lodgements or tax return deadlines are easily missed. With a 98% open rate, usually within minutes, an SMS is the most effective way to ensure your time-sensitive communications are seen, helping you meet your lodgement schedules.
How can our accounting firm use SMS?
SMS is perfect for short, actionable messages that save your practice time and money. Common uses include:
- BAS & Tax Return Reminders: Proactively notify clients of upcoming lodgement and payment deadlines.
- Missing Document Requests: Stop chasing clients via phone and email. A quick text is often all that's needed.
- Appointment Confirmations: Reduce costly no-shows, especially during peak season.
- Fee & Invoice Reminders: A polite and effective way to manage your accounts receivable.
Can we prove that a reminder was sent and received?
Yes. Maintaining a clear audit trail is essential for compliance. Our platform gives you 24/7 access to real-time reports. You can download detailed delivery reports showing the exact time a message was delivered to a client's phone. You can also download replies reports, providing a timestamped record of any client responses for your files.
Is the system easy for our whole team to use?
We built SMS Express with busy professionals in mind. It's a 100% web-based platform, meaning there is no software to install or maintain. The interface is clean and intuitive, allowing your staff to easily upload client contact lists, create message templates, and send campaigns in minutes.
Can this integrate with our accounting software?
Yes. Our powerful and well-documented API can be connected to most modern practice management and accounting software platforms. This allows for the complete automation of your client reminders, triggered directly from key dates in your system. We are happy to assist your IT provider with the integration.
We need support we can rely on. Are you local?
Absolutely. We are a 100% Australian-owned business providing local support 7 days a week. If you ever have a question or need assistance, you can speak directly with our manager, Kerryn, by calling 1300 668 287.
Give SMS Express a try now.
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