We offer you two ways of customising the SenderID so you can send SMS "from" your own phone number or company name. You can use the SMS Express cloud platform, and/or download our free Android app. Please read on for more details on both.
The SMS Express platform has 2 mobile numbers (also called shared numbers) hard wired into the system. So when you send a text message, it will come "from" one of our 2 numbers (the SenderID). These shared numbers allow your recipients to REPLY to your SMS, and it comes back into your Replies section in your online account.
In your SMS Express account this is the Repliable default setting.
But you can change the default Repliable setting by creating a custom SenderID, so any SMS you send from the platform will "come from" your mobile number or your company name.
Simply create an account, login and create your SenderID.
You'll find more info and a video in the Help section here: SENDER ID - Sending from your company name or number.
For more info on the app, click here: SMS Express App
We offer all new customers 10 free credits AFTER we verify your account and ascertain you're a legitimate business.
If you need help with this please call us: 1300 668 287
Please note you must be an Australian or New Zealand organisation
to use SMS Express. If you are from a different country you must apply separately for an account. Please email us with your business details: