Privacy Policy
SMS Express is committed to the new Australian privacy legislation in the way it
collects, uses, secures and discloses personal information.
The Commonwealth Privacy Act 1988 requires companies to comply with the National
Privacy Principles (NPPs). This document describes SMS Express’s Policy.
The information we collect
We lawfully collect personal information that is necessary for our business to function.
The information we collect and hold will depend upon the products and services you
request from us and may include: Information you provide us when you purchase goods
or services. This information will include your name, address and contact details.
Information derived from communications between us and you
We also collect information about you when you download trials from our website
www.smsexpress.com.au. The use of the facilities and services available through
our website will determine the amount and type of information we collect. The only
personal information we collect when you use our website is what you tell us about
yourself, for example, by completing an online form when you request product information,
or when you send us email we will record your mail address.
How we use your information
We use the information we collect for the purpose disclosed at the time of collection,
or otherwise as set out in this Privacy Statement. We will not use your personal
information for any other purpose without first seeking your consent, unless authorized
or required by law. Generally we will only use and disclose your personal information:
- To establish and maintain your relationship as a customer of SMS Express
- To provide the products and services you have requested from SMS Express
- To administer and manage those products and services
- To answer your inquiry
Access to your personal information
In most cases, you can gain access to the personal information that SMS Express
holds about you, subject to some exceptions allowed by law. If you would like to
check or amend your contact details, please contact us. We will deal with all requests
for access to personal information as quickly as possible.
Security
SMS Express will take reasonable steps to keep secure any personal information which
we hold and to keep this information accurate and up to date. Personal information
is stored in a secure server or secure files.
The Internet is not always a secure method of transmitting information. Accordingly,
SMS Express cannot accept responsibility for the security of information you send
to, or receive from us over the Internet or for any unauthorized access or use of
that information.
Protection of database information
Any information sent to SMS Express for text messaging and or storage purposes will
remain the property of the account holder. SMS Express will at no time collect,
redistribute or sell this information, except where legally required by law to do
so. This is with particular reference to any database, numbers and/or recipient
details that you may deliver to us, or store on our databases.
Disclosure of your information
We do not sell or rent any personally identifiable information about you to any
third party.
Contact us
If you would like any further information, or have any queries, problems or complaints
in relation to this Privacy Policy or our information handling practices in general,
please contact us on: